I asked for Carnival to email me a copy of their accounting form/ they refused. Bottom line is, I have to do a conference call with my TA on the line in order to get my money returned to a gift card. I have spent a total of 8 hours on different dates on the phone trying to straighten this out. Do NOT ever book an excursion or any extras through the Fun shops on the Carnival Website with Gift cards (have your TA do it). Be extremely careful when choosing a TA,and monitor what they do. It is almost comical, but my $$$$$ is involved, so I am not laughing. (I saved everything, thanks to advice on this board, and glad I did).Ĭarnival representatives had many different excuses for delay in refund. Save all the cards and document dates and times you use them.

My new TA spent hours trying to get my money refunded.īe aware that your gift cards do not automatically have the money refunded to them. This is when I discovered that my TA had failed to properly deposit my gift cards. I had 2 b2b cruises to Norway and Baltic. I used a TA to book the cruises but purchased all the extras myself on the Carnival manage your booking site. I purchased over $6,000 worth of gift cards on AARP to help pay for my Carnival cruises. I am putting my experience on here to help others avoid the pitfalls which I fell into. This is my first time using a TA and my first Carnival cruise. Let me preface by stating that I have been booking my own cruises for 20 years.

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